Shipping policy
Effective Date: July 1, 2025
Website: https://extrudify.in
📧 Contact: contact@extrudify.in | help@extrudify.in
At Extrudify 3D, we ensure your orders are printed, packed, and shipped with care and speed. This Shipping Policy explains our production timelines, shipping process, and responsibilities from the time you place your order until delivery.
🛍️ Order Processing Time
🛠️ Made-to-order production: All our products are 3D printed on demand. Once your order is confirmed and payment is received, production begins.
Custom and standard orders are usually processed within 2–4 business days.
⏳ During festivals, college fests, or peak order periods, processing time may extend slightly—but you’ll be notified via email or SMS.
You will receive a confirmation email as soon as production begins.
📦 Shipping & Delivery Timeline
Once your item is printed and packed, we dispatch it through our trusted logistics partners.
🚚 Estimated Delivery Timelines:
Metro cities: 2–6 business days
Tier-2 and Tier-3 cities/towns: 4–10 business days
Remote or rural areas: 5–12 business days
We currently ship through Delhivery, ShypBuddy, Blue Dart, XpressBees, and India Post, depending on the region.
📦 You will receive a tracking link via SMS/email once your order is shipped.
🌍 Shipping Locations
✅ We currently ship only within India.
🚫 International shipping is not available at this time.
Please double-check your shipping address, phone number, and PIN code before placing an order to avoid delays or non-delivery.
💰 Shipping Charges
We offer clear and fair pricing for shipping:
📦 Shipping is calculated based on product type and delivery location.
🛒 Free shipping may be applicable on selected products or cart values above a certain limit—please check banners and promotions.
Any applicable shipping fee will be displayed at checkout before you complete payment.
📸 Delivery Proof & Responsibility
📸 All products are carefully inspected and securely packed before dispatch.
We strongly recommend recording an unboxing video in case you suspect damage during transit.
If your order arrives damaged or incomplete, please report the issue within 24 hours of receiving the package by writing to help@extrudify.in.
Once dispatched, Extrudify 3D is not responsible for delays caused by courier companies. We also cannot be held liable for orders returned due to incorrect address, delivery refusals, or unavailability at the delivery location. In such cases, re-shipping charges may apply.
📮 Undeliverable or Lost Packages
In rare situations where a package is lost in transit:
📩 Please contact help@extrudify.in with your order ID.
📦 We will initiate a case with the courier company. If the package is confirmed lost, we will either resend the order or process a refund after verification.
🧾 Invoices & Packaging
📄 Every shipment includes a tax invoice inside the package or emailed separately.
🎁 All items are packed in protective, branded packaging to prevent damage during shipping.
📞 Contact for Shipping Queries
For any shipping-related questions, tracking issues, or logistic concerns:
📬 Order Support: help@extrudify.in
📦 Logistics Queries: contact@extrudify.in
We’ll respond quickly and do our best to help you 🧡