Contact information
Effective Date: July 1, 2025
Website: https://extrudify.in
📧 Email: contact@extrudify.in | help@extrudify.in
📱 WhatsApp Support: +91 62838 06125
At Extrudify 3D, your satisfaction is our priority 🧡. Whether you need assistance with your order, want to customize a product, or have questions about our services, we're here to help. This policy outlines how you can reach us, when we’re available, and how we handle your queries.
📬 Official Contact Channels
You can reach out to us through any of the following channels:
📧 Email – General & Business Inquiries:
contact@extrudify.in
📧 Email – Order Support, Refunds, Replacements:
help@extrudify.in
📱 WhatsApp Chat Support:
+91 62838 06125
Click here to chat on WhatsApp
🕐 Response Time
We aim to respond to all customer queries as quickly as possible:
📨 Emails: Within 24 to 48 working hours
💬 WhatsApp Messages: Within 2 to 12 working hours
Our support hours are:
🕙 Monday to Saturday: 10:00 AM – 6:00 PM
❌ Sundays and public holidays: Closed (messages will be queued for the next working day)
📦 For Order Status & Tracking
Once your order is placed, you will receive:
✅ Order confirmation via email
✅ Tracking information via SMS/email when your order is shipped
If you have not received updates or want to check on your order status, please email help@extrudify.in with your Order ID or contact us on WhatsApp.
🛠️ Customization Help
For any help related to custom prints (e.g. vehicle plates, keychains, names, or characters), we recommend messaging us directly on WhatsApp for the fastest response and preview sharing.
📁 You can also share reference files, images, or ideas at contact@extrudify.in and our team will follow up with you.
🔐 Privacy & Contact Data Use
We take your privacy seriously. Your contact information is used only to:
📦 Process and deliver orders
📧 Communicate order updates or support queries
📣 Notify you about special offers (only if you opt-in)
We do not sell or share your email, phone number, or WhatsApp contact with any third-party marketing agencies.
For more, please see our Privacy Policy.
💡 Quick Help Topics
🧾 Want a copy of your invoice? → Email help@extrudify.in
❌ Received a wrong or damaged item? → Report within 24–48 hrs via email or WhatsApp
🔄 Need to discuss a custom idea before ordering? → Message us on WhatsApp
🚫 Want to cancel an order? → Do so within 30 minutes of placing the order
🤝 We’re Here for You
Thank you for choosing Extrudify 3D! We're a small team of designers and makers passionate about delivering quality and creativity to your doorstep. We appreciate your patience and support 💛
Let us know how we can make your experience smoother anytime.